So do we bite the bullet and upgrade to the latest version and pay the annual costs, where they have the option to increase the prices at any time? Obviously SMART Notebook 11.4 is well out of support, but has the perpetual licence, so we are not breaking any licensing agreement. She is making a note every time it happens, so different classes, different files and different links and different types of links (ie not all sound files etc). Local Profiles so effectively a new profile as well. Replaced the PC entirely with a brand new image (so new hardware and a new image - not the old image updated) So far I have uninstalled and reinstalled the software. A short disruption, but we are a special needs school so any disruption has a disproportionate affect on the children. Keeps on freezing and she is having to load the file up again. One of our users is having continuous problems with the Notebook software. Hi We currently have SMARTboards in the school and use SMART Notebook 11.4.
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